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Privacy Notice Privacy Statement:

The Lano Company is committed to honoring and protecting your privacy while at the same time providing you with the best information experience online we can provide. As an important part of respecting your privacy, we believe that you have the right to know what information is collected by this Website, how such information may be used, and what security measures are taken to protect your information.

Collection of Information and it’s Use:

The Lano Company is committed to honoring and protecting your privacy while at the same time providing you with the best information experience on our website.

When you visit our Website, request a catalog and or pricelist contact us via e-mail; certain information is or may be collected. Among the types of information that may be collected are the following:

  • Domain names of visitors to our site.
  • If you place an order and register as a new account, your name, address, e-mail address and whatever credit card information you provide in connection with your purchase.
  • "Navigational information" regarding the traffic patterns of our Website, including the number of visits to a particular page and user-specific information on which guest visits, average length of time spent on the site and similar site usage data and pages.
  • Any information that you may choose to submit in connection with any e-mail messages, on-site surveys, registry programs, contests and the like.

We use this information in order to analyze, manage and improve our Website so that we may continually strive to provide you with the best shopping experience that we possibly can. Information on traffic patterns and the number of page visits and the like helps us to further develop and improve our site layout to better meet your needs. Of course, we also use information such as your name, e-mail address and credit card information to contact you, respond to your inquiries, send you a catalog and to process, deliver and receive payment for your purchases. We may use such information to notify you of services, special offers, new products and other services that we believe may be of interest to you, or to notify you of important new changes in our Website. Finally, we use collected information to help us diagnose problems with our server or other technical issues relating to the performance of the Website.


"Cookies" are small bits of data that a web site can send to your browser and may then be stored on your hard drive. We use cookies in connection with certain features on our Web site, although we note that our cookies do not contain any personally identifying information such as your name. We use the cookies to enable us to store items in your shopping cart and may also use them to help provide you with customized or tailored information or services. You can set your web browser so that you will always be notified when you receive a cookie.


The Lano Company makes every effort to protect the security of your personal information. Our Website is hosted on secure servers and utilizes SSL secure server software. Any personal information that you provide is encrypted so that no one can read it while it is being transmitted over the Internet. Any information collected by us is stored in private files behind a firewall designed to protect your information by denying unauthorized access by outside users.

Opt In/Opt Out: Please be sure that your e-mail includes your name and address. If you are requesting to be removed from our mailing list please include the course code that is located on the back of your catalog.

You can also let us know by mailing us:

The Lano Company 
15724 MeadowBrook Court 
Raymore, MO 64083

Or you may call us at (816) 753-2900. or by mail or phone call as set forth above. It may take up to eight weeks for some of these requests to be processed and for you to stop receiving the notices.

Third Party Data Sharing:

We may collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular. We may share or transfer such non-personally identifiable information with or to our affiliates, licensees and partners. We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to The Lano Company, Inc. or to others. We may also disclose your personally identifiable information when we believe the law requires it.

When you visit this Website or view one of our e-mails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Website and personalize your experience. We may also use pixel tags to determine what types of e-mail your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

We may use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We will not sell or rent your personally identifiable information to third parties without your consent, except as disclosed in this Privacy Policy. We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.

When you complete a feedback form or one of our surveys, you may opt-out of receiving future communications from us. You may change your preferences at any time by clicking the "unsubscribe" link at the bottom of each automated e-mail you receive from us or by e-mailing us at You may remove your name from our mailing list by calling 816-753-2900

The Lano Company

15724 Meadowbrook Court

Raymore, MO 64083


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